The Trusted Leader Blog

Welcome to the Trusted Leader Blog: a space for forward-thinking individuals to hear from industry experts on emerging issues.

We seek to empower leaders by providing insights and information that will inspire positive change within their organizations and communities. With a variety of contributors, the ideas and experiences shared make this a rich resource for creating healthy, psychologically safe, engaged and inclusive workplaces.

Image of a group meeting in office boardroom

3 min read

Healthy Workplace Relationships: Strategies for Repairing Emotional Ruptures

Picture of Dr. Bill Howatt Dr. Bill Howatt: September 18, 2023

Emotional ruptures can occur when people have interactions that they feel are unfair, aggressive, or immoral. Three common drivers of emotional ruptures are misunderstandings, incivility, and unresolved conflict. When they happen, they can trigger...

Culture Psychological Safety & Wellness
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A group of office workers gathered around a wooden table looking at a paper document, discussing and writing notes with white paper, black pens, black cell phone, black glasses, white coffee mug, green and blue post it notes scattered around.

3 min read

Fear Factor: Your business will suffer if employees are afraid of making mistakes

Picture of Dr. Bill Howatt Dr. Bill Howatt: August 31, 2023

Are your employees afraid of making mistakes? If you said that you don’t think so, how confident are you that employees would say the same?Winston...

Culture Psychological Safety & Wellness
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3 min read

Rest, Recharge & Thrive: How to build a vacation-friendly workplace culture

Picture of Fresh Communications in collaboration with WSPS Fresh Communications in collaboration with WSPS: August 23, 2023

We're into the dog days of summer and vacation season. Hopefully, you've had a steady rotation of people taking the opportunity to get away from work...

Culture Psychological Safety & Wellness
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2 min read

Overcome learned helplessness with the power of psychological safety

Picture of Dr. Bill Howatt Dr. Bill Howatt: August 10, 2023

Learned helplessness is a painful psychosocial hazard that may not be on your radar but should be. Psychology Today says, “Learned helplessness...

Culture Psychological Safety & Wellness
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Picture of Jody Young, CEO of Workplace Safety & Prevention Services.

4 min read

Jody Young Wants Everyone to Feel Safe to Bring Their Whole Selves to Work

Picture of Fresh Communications in collaboration with WSPS Fresh Communications in collaboration with WSPS: July 25, 2023

In mid-June, Jody Young took the helm as CEO of Workplace Safety & Prevention Services. Jody is the former Assistant Deputy Minister (ADM) of...

Culture Leader Care
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4 min read

Active listening is key to keeping your employees engaged and motivated

Picture of Fresh Communications in collaboration with WSPS Fresh Communications in collaboration with WSPS: July 17, 2023

In early June, the CEO Health + Safety Leadership Network hosted Innovative Concepts for Working Together in a Post-Pandemic World. The event...

Culture Psychological Safety & Wellness
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3 min read

How to boost your ESG performance with psychological safety

Picture of Dr. Bill Howatt Dr. Bill Howatt: July 7, 2023

I was recently asked to assist the board and leaders of an organization in understanding how they could leverage environment, social, and governance...

Culture Psychological Safety & Wellness
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Image of a woman standing in a room wearing a knee length skirt and black shoes holding a brown bag with a red heart on the lower right side

3 min read

Emotional Intelligence is Key to Effectively Leading During a Crisis

Picture of Melissa Agnes Melissa Agnes: June 28, 2023

Much has been said — and will continue to be debated — about how and why Silicon Valley Bank failed in March. While financial and organizational...

Culture Leader Care
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Meet Melissa Agnes

Picture of Author Author: June 28, 2023

Melissa is a globally recognized expert, thought leader and visionary in the field of crisis communication and crisis leadership. She has worked...

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Image of two co-workers sitting on stairs reviewing notes from books

2 min read

The Link Between Safety, Inclusion, Happiness And Productivity Is Real

Picture of Dr. Bill Howatt Dr. Bill Howatt: June 12, 2023

When employees feel included, welcomed and psychologically safe, they feel happy, and when they’re happy, they’re more productive. In 2019, Oxford...

Diversity and Inclusion Psychological Safety & Wellness
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