A teen’s guide for dealing with difficult customers

Often a teen’s first job is customer-facing, with lots of interaction with the public. And chances are, no matter where they work, they’ll be faced with a difficult customer or two.

By law employers are required to have a safety plan to protect employees from violence and harassment, but would your teen feel confident dealing with an aggressive customer?

Help boost their confidence in these situations by sharing these tips. Free downloadable poster.

Find more information on this topic in the blog post, Toolkit: Safety tips to help your teen deal with angry customers.