Congratulations to your child for landing a job in the retail industry! It's exciting to step into the world of work, but as a parent, you may be concerned about their safety.
Retail work comes with its own set of challenges, but with the right knowledge and preparation, your child can stay safe and thrive in their new role. This blog covers five tips to help keep them safe during their retail job.
1. Getting properly traineds
The first and most crucial step to ensure your child's safety is to make sure they receive proper training. This includes understanding store policies, emergency procedures, and how to operate any equipment or machinery they may use, like dollies for loading products into the store or box cutters for breaking down cardboard.
Encourage your child to ask questions if they’re unsure about any aspect of their job. Tell them not only is it their right to a safe workplace, but most employers expect new workers to ask plenty of questions.
2. Understanding ergonomic and lifting techniques
Retail jobs often involve tasks that require lifting and moving items. Teach your child about proper lifting techniques to prevent strain or injury. This includes bending at the knees, keeping the back straight, and using their legs to lift, not their back. Cashiers should also be aware of ergonomics and how to set up their workstations to minimize strain during long shifts.
3. Knowing your responsibilities
Your child should be aware of their responsibilities in the workplace, including safety-related duties. These may include checking for hazards, ensuring that safety equipment is in good condition, and following the store's protocols. By taking their responsibilities seriously, they contribute to a safer work environment for themselves and their colleagues.
4. Reporting unsafe conditions
Encourage your child to speak up if they notice any unsafe conditions in the store. Whether it's a slippery floor, malfunctioning equipment, or blocked fire exits, reporting these issues as soon as they see them can prevent incidents and injuries. Most employers appreciate proactive employees who prioritize safety.
5. Learning how to handle difficult customers
We’ve all heard the horror stories of customers treating retail workers poorly. Unfortunately, dealing with the public is a part of retail work.
You can teach your child strategies for handling such situations calmly and professionally. This may include de-escalation techniques, knowing when to involve a supervisor or security, and trying not to take things personally. Check out this blog post for more information on dealing with difficult customers.
6. Being aware of common retail hazards
The more you know, the safer you can be. Knowing the common hazards in your child’s industry can help you help them. Here are a few common retail hazards to be aware of: